Privacy Policy

This website is operated by me, Felicity Alice. I take privacy very seriously. Please read the important information below:

• who I am
• how and why I collect, store, use and share personal information
• your rights in relation to your personal information
• how to contact me and supervisory authorities should you have a complaint

Who I Am:
Felicity Alice (I) collect, use and are responsible for certain personal information about you. When I do so I am regulated under the General Data Protection Regulations which apply across the European Union (including the United Kingdom) and I am responsible as 'controller' of that personal information for the purposes of those laws.

Personal Information Collected By Me:
a) Personal information you provide me 

I collect the following personal information that you provide to me:
Email address, name and date of birth.

Some examples of when I collect this information include:
Signing up for newsletters. Signing up for workshops.

 b) Personal information you provide about third parties

If you give me information about another person, you are confirming that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their personal data; shall receive any data protection notices on their behalf; and shall consent on their behalf to the transfer of their personal data abroad.

c) Cookies and similar technologies

A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.

This information helps me to build a profile of my users. Some of this information may be aggregated or statistical, which means that I will not be able to identify you individually.

On the first occasion that you use our site I will ask whether you consent to my use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result. For further information on our my of cookies, please see my Website cookie policy.

For further information on cookies generally visit www.aboutcookies.org or www.all aboutcookies.org

How I Use Your Personal Information
I collect information about my users for the following purposes:
To contact customers and workshop users.

Who Your Information May Be Shared With

I may share your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity. I will not share your personal information with any other 3rd parties.

Marketing
I would like to send you information about products, services, offers and my business which may be of interest to you. Such information could be sent by email, telephone, text message or automated call. I will ask whether you would like me to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. upon purchase, signing up to a newsletter, entering a competition etc.). If you do opt in to receive such marketing from me you can opt out at any time (see 'What rights do you have?' below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact me using the details provided below. 

Whether Personal Information Has To Be Provided By You And If So Why
The provision of the following information is required from you:
Name
Age of either yourself or the child you are booking for
Email address
Phone number

I will inform you at the point of collecting information from you, whether you are required to provide the information to me.

How Long Your Personal Information Will Be Kept
I will hold your personal information for the following periods:
Until you ask me not to or these periods are no longer than necessary in each case.

Reasons I Can Collect And Use Your Personal Information
I rely on the following as the lawful basis on which I collect and use your personal information:
Consequence of me using your personal information.

The consequence to you of my use of your personal information is:
I will contact you about re-enrolling on your current course, up and coming workshops.

You may also be contacted with a newsletter to keep you up to date with activities from Felicity Alice. 

Keeping your information secure
I have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. I limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

I will also use technological and organisational measures to keep your information secure.

I have procedures in place to deal with any suspected data security breach. I will notify you and any applicable regulator of a suspected data security breach where I am legally required to do so.

Indeed, while I will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason I cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact me using the details below.

Transfers of your information out of the EEA
I will not transfer your personal information outside of the EEA at any time.

What rights do you have?
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

• fair processing of information and transparency over how I use your use personal information
• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
• require me to correct any mistakes in your information which we hold
• require the erasure of personal information concerning you in certain situations
• receive the personal information concerning you which you have provided to me, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
• object at any time to processing of personal information concerning you for direct marketing
• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
• object in certain other situations to our continued processing of your personal information
• otherwise restrict our processing of your personal information in certain circumstances
• claim compensation for damages caused by our breach of any data protection laws

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (http://ico.org.uk/fororganisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)

If you would like to exercise any of these rights please:
• email, call or write to me
• let me have enough information to identify you
• let me have proof of your identity (a copy of your driving licence, passport or a recent credit card/utility bill)
• let me know the information to which your request relates

From time to time I may also have other methods to unsubscribe (opt-out) from any direct marketing including, for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

How To Complain
I hope that I can resolve any query or concern you raise about my use of your information in the first instance..

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

Changes To The Privacy Policy
This privacy policy was published on 08 Feb 2024 and last updated on 13 May 2024.

I may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. I will also attempt to notify users of any changes by email.

Contacting Me
If you have any questions about this policy or the information we hold about you, please contact me by email at: felicity@felicityalice.com